Refund & Return Policy

Are you not satisfied with our IPTV service which you purchased? You can request a refund here, in this page.

Please fill the required fields and then post it.

Note: Please note that, we will refund completely only purchases which has been done in less than 7-days. All other refund requests (if the purchase was made more than 7 days before the refund request) will be returned partially according to used period of the subscription. Our support team will contact users in all refund cases.

Note: Refund usually takes 5~7 work days to take place and it’s not in our hand to reduce this period. Our payment processors will take care of refund requests. We will refund any users immediately after seeing the request and checking user information.
Please click here and fill out the form

GEN IPTV is one of the Best IPTV providers in the world.